How to build a more inclusive business

If you’re a small business owner, fostering inclusivity isn’t just a moral imperative, it’s also a smart business strategy. Fostering an inclusive workplace creates a culture in which everyone can thrive.

As we recognize Pride Month, it’s a good opportunity to reflect on some ways in which businesses can create a more inclusive environment for the 2SLGBTQIA+ community.

5 ways to make your business more inclusive


1. Develop a culture of inclusion

The best way to show support for diversity and inclusion is to make it part of your organizational structure. This includes providing a budget for things like training and inclusive benefits. Consider hosting workshops or inviting guest speakers to facilitate discussions on topics like unconscious bias or allyship. Take a hardline stance on 2SLGBTQIA+ discrimination, and ensure appropriate behaviours are modelled at all levels of your organization — especially leadership.

2. Review your policies and practices

Make sure you have a formal policy that outlines your position and put it in writing. Assess your company’s policies and practices to ensure they are inclusive. Consider reviewing your hiring practices to minimize bias, implementing inclusive language in all communications, and offering flexible work arrangements to accommodate diverse needs.

Consider offering specialty benefits to provide financial stability for people who may not have the added cushion of support from their families, including paid parental leave for all types of parents.

3. Create a safe and supportive environment

Foster a workplace where individuals feel safe to be their authentic selves. This could mean implementing zero-tolerance policies for discrimination and harassment, establishing employee resource groups for underrepresented communities, and providing training on respectful communication.

4. Celebrate diversity

Embrace diversity as a strength and celebrate the unique backgrounds and perspectives of your team members.

5. Seek feedback and take action

Actively seek feedback from your employees on how to improve inclusivity within your business. Listen attentively to their concerns and suggestions, and take concrete steps to address any issues that arise. Inclusivity is an ongoing journey, and it takes continuous effort and commitment.


Richardson Wealth is dedicated to diversity

As advisors, we’re proud to work for a firm that is dedicated to cultivating a workplace that celebrates all employees regardless of gender expression, gender identity and sexual orientation.

We’re also proud to share that our firm continues to be a partner of the advocacy and corporate member agency Pride at Work Canada. This means Richardson Wealth counts itself among the most inclusive employers in Canada – every day of the year.

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Whether you’re a member of the LGBTQ2+ community or an ally, we have the knowledge and expertise to meet your unique needs and help you reach your financial goals.

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